The essential human element

People are at the very heart of the Group’s strength:

Staff

Talented, highly professional individuals, the majority of whom have backgrounds in education or childcare, collectively offer a broad understanding of the current agenda for children’s services.

Partners

Key personnel in our partner organisations include:

• directors of children’s services and other strategic managers
• headteachers and other unit leaders
• a wide variety of individual practitioners who help to deliver the Every Child Matters (ECM) outcomes
• external consultants who provide expert support.

Customers

We have thousands of loyal, valued and discerning customers in local authorities, schools, colleges, and other children’s services and organisations. Their feedback is always noted and they contribute significantly to product and service development.

Authors and other contributors

We employ almost 500 writers, contributors and reviewers. They offer an impressive range of subject knowledge, and experience of working on publications in print, fixed electronic media and online formats.